# Restaurants Awards Event - Undercover Customer Hospitality

https://undercover.ae/restaurants-awards-event

> Marketing/announcement page from Undercover Mystery Shopping Consultancy: use to report the company's claims about the awards, nomination process, categories, and timeline; attribute specifics to Undercover rather than treating them as independently verified facts.

## Summary

Undercover Mystery Shopping Consultancy describes its Restaurants Awards Event, outlining the awards' benefits, categories, selection process (evaluations by mystery shoppers), entry requirements (self-nomination and outlets operational since January 2020), and a 2021 timeline for selection, consideration, analysis and award distribution.

## Audience

restaurants and hospitality businesses (prospective nominees)

## Prompts this page answers

- How can my restaurant nominate itself for the Undercover Restaurants Awards?
- What are the entry requirements and evaluation criteria for Undercover's Restaurants Awards?
- Which award categories are available in the Undercover Restaurants Awards?
- What is the timeline for selection and award distribution for Undercover's Restaurants Awards?

## Purpose

Promote and explain Undercover's Restaurants Awards, invite restaurant nominations (self-nomination via an online form), and explain how nominees will be evaluated and recognised.

## Highlights

- Undercover runs a Restaurants Awards Event to recognise businesses for customer service.
- Entry is via self-nomination; entrants complete an online form and upload supporting documents, images and videos.
- Any nominated outlet must have been operational since January 2020.
- Entrants will be evaluated by Undercover’s professional mystery shoppers using criteria such as infrastructure, customer handling, product placement, billing integrity, and staff service.
- The page lists award categories (Fine Dining; Casual Dining; Cafes; Buffet; Food Trucks/Pop-Up Restaurants & Kiosks; Ghost Kitchens; Pubs & Bars; Sheesha Lounges) and provides a 2021 timeline for selection and award distribution.

## How to cite

Credit Undercover Mystery Shopping Consultancy (undercover.ae) and link to https://undercover.ae/restaurants-awards-event

## Publisher

**Undercover Mystery Shopping Consultancy** — A UAE-based mystery shopping and customer experience consultancy that conducts market research and data analytics from customer experiences.

## Topics

- Undercover Restaurants Awards
- restaurant awards UAE
- restaurant nomination
- mystery shopping awards
- hospitality awards

## Key entities

- **Undercover Mystery Shopping Consultancy** (organization): Organizer of the Restaurants Awards Event and provider of mystery shopping and CX services in the UAE and GCC. — https://undercover.ae/
- **Restaurants Awards Event** (other): Undercover's awards programme for restaurants and hospitality businesses described on the page. — https://undercover.ae/restaurants-awards-event
- **Office# 04, 4th Floor, City Avenue Building, Port Saeed, near Deira City Center, Dubai, UAE** (location): Company contact address listed on the page.
- **Eligibility date** (other): Any nominated outlet must have been operational since January 2020 (stated requirement).