Customized Research Solutions
At Undercover Consultants, we like to appoint research methods and techniques that are both in a Quantitative as well as Qualitative approach. These methods mainly depend upon:
Brand Health Tracker
This tool is developed in order to understand the equity of your brand directly from the eyes of your consumers. This method is conducted on a annual or a monthly basis being based on the entirety of the industry and on the services/ products which are being competed against.
Habits and Attitudes Surveys
These surveys are held in an approach to better understand how customers behave with respect to the product and also helps in fulfilling various requirements of the brands. It also helps to introduce many new approaches and innovative steps to expand new markets for the brands of the companies.
Conjoint Analysis, also known as a differentiated compositional model, is a specified statistic-oriented technique that tends to work with data gathering participants in order to generate a series of work-offs. The importance of this method lies in the factor that many of these data analysis helps to build a better brand market in the future for a more approachable product.
Customer Satisfaction Surveys
Another tool that is used by loads of companies is known as Customer Surveys. In which the company will develop loads of questionnaires to determine if the company is meeting up with the standards of the customers and the industry respectively, in terms of products, services, and employee treatment.
These interviews are conducted in person where the tastes and preferences of the customers are taken into consideration. This particular research technique helps in knowing the deeper understands of the customer and helps to expand on a large and wider basis than other methods.
This approach is conducted via group meetings where roughly five to eight individuals come together to properly discuss your brand. The entire meeting session is conducted via a guide present. In-terms of meeting discussions, the guide does not interfere with the meeting only tends to keep the discussion at a steady pace. This comes out useful as various understandings of the customers and ideas are taken out from your brands.
This method is conducted where the team members will visit the customer’s place of business or home and they will ask their preferences about what kind of products do they buy, in what quality and quantity.
Customized Field Solutions
We tend to appoint a team that is highly trained and specialized in all projects. We select a particular team for every task which is based entirely on the nature of the projects and of the brand/industry.
|Deep Analysis of interviews||Surveys of Houses and Customers|
|Focus Group||Business Ground Surveys|
|Small Groups-Pairs of Team members||Surveys conducted by Experts|
|House Visitations||Surveys of POS|
|Apparent Visits||Home Surveys|
|On Ground visits||Mystery Shopping|
Undercover Mystery Shopping Consultancy is a company set in UAE that conducts in-depth market research and data analytics from customer experiences. We understand that Businesses are a huge investment and how it needs careful planning and proper management to run smoothly and achieve success. Other than the Dubai, Abu Dhabi, UAE, our service also crosses Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.