• You Cannot Improve What You Don’t Measure.

    Talk to us about developing a bespoke mystery shopping program to measure the customer experience you offer and provide you with real time feedback to ensure you improve where you need to.

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12 +

Years of Excellence

20,000 +

Secret Shoppers

40 +

Nationalities

15 +

Industries

WELCOME TO UNDERCOVER MANAGEMENT CONSULTANCY

WE HELP YOUR BUSINESS THRIVE AMID COMPETITION!

In the increasingly uncertain times your business operates in, partnering with Undercover Management Consultancy can greatly ease the burden you face in getting the relevant data to help you improve on your business plans. Allow us to ensure that your business remains profitable, while increasing customer acquisition and retention, while significantly lowering losses from variables that you can easily control.

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What We Do?

MYSTERY SHOPPING
Customer Surveys
FACE TO FACE INTERVIEWS
Social Media Monitoring